Terms Of Use
Welcome to Veegram!
These Terms of Use (or “Terms”) govern your access and use of Veegram, except where we expressly state that separate terms (and not these) apply, and provide information about the Veegram Service (the “Service”), outlined below.
The Veegram Service is one of the Ukani Products, provided to you by Ukani Platforms. These Terms of Use therefore constitute an agreement between you and Ukani Platforms. If you do not agree to these Terms, then do not access or use Veegram.
1. The Veegram Service
We agree to provide you with the Veegram Service. The Service includes all of the Veegram products, features, applications, services, technologies, and software that we provide to advance Veegram's mission: To bring you closer to the people and things you love. The Service is made up of the following aspects:
We are flagship brand of Veegram Ukani Platforms Company, offering Our Services to You wherein You can also participate in various Contests hosted on Our Platform.Like sharing photos and videos on social media and competition with your talent, etc. Any person utilizing the Platform or any of its features including participation in various Contests being conducted on the Platform shall be bound by the terms of this privacy policy (“Privacy Policy”).
- Offering personalized opportunities to create, connect, communicate, discover and share.
People are different. So we offer you different types of accounts and features to help you create, share, grow your presence, and communicate with people on and off Veegram. We also want to strengthen your relationships through shared experiences that you actually care about. So we build systems that try to understand who and what you and others care about, and use that information to help you create, find, join and share in experiences that matter to you. Part of that is highlighting content, features, offers and accounts that you might be interested in, and offering ways for you to experience Veegram, based on things that you and others do on and off Veegram.
- Fostering a positive, inclusive, and safe environment.
We develop and use tools and offer resources to our community members that help to make their experiences positive and inclusive, including when we think they might need help. We also have teams and systems that work to combat abuse and violations of our Terms and policies, as well as harmful and deceptive behavior. We use all the information we have-including your information-to try to keep our platform secure. We also may share information about misuse or harmful content with other Ukani Companies or law enforcement. Learn more in the Privacy Policy.
- Developing and using technologies that help us consistently serve our growing community.
Organizing and analyzing information for our growing community is central to our Service. A big part of our Service is creating and using cutting-edge technologies that help us personalize, protect, and improve our Service on an incredibly large scale for a broad global community. Technologies like artificial intelligence and machine learning give us the power to apply complex processes across our Service. Automated technologies also help us ensure the functionality and integrity of our Service. Learn more in the Privacy Policy.
- Ensuring access to our Service.
To operate our global Service, we must store and transfer data across our systems around the world, including outside of your country of residence. The use of this global infrastructure is necessary and essential to provide our Service. For more information about how we transfer, store or process your information, please review our Privacy Policy.
- Providing consistent and seamless experiences across other Ukani Company Products.
Veegram is part of the Ukani Companies, which share technology, systems, insights, and information-including the information we have about you (learn more in the Privacy Policy) in order to provide services that are better, safer, and more secure. We also provide ways to interact across the Ukani Company Products that you use, and designed systems to achieve a seamless and consistent experience across the Ukani Company Products depending on your choices.
- Research and innovation.
We use the information we have to study our Service and collaborate with others on research to make our Service better and contribute to the well-being of our community.
2. Acceptance of our Terms and Conditions
Your continued usage of Our Platform constitutes Your acceptance of the terms and conditions, including any additional terms that We may make available to You (“Terms") and are contractually binding on You.
You accept that in the event of any variance between these Terms and any additional terms relating to the usage of Our Platform or any Contest, the additional terms will prevail.
By accepting these Terms, You agree and consent to receive communications from Us and/or Our partners, licensors or associates for any purpose through the following modes:
Announcements;
Administrative messages/direct messages ;
Advertisements;
direct notification to your account; and
by any other means that We may consider fit for this purpose.
You agree that You shall mark Us as a safe sender on all Your platforms where You receive any such communications from Us (including via email and SMS) to ensure such communications are not transferred to the spam/junk folder.
3. The Privacy Policy
Providing our Service requires collecting and using your information. The Privacy Policy explains how we collect, use, and share information across the Ukani Products. It also explains the many ways you can control your information, including in the Veegram Privacy and Security Settings. You must agree to the Privacy Policy to use Veegram.
4. Your Commitments
In return for our commitment to provide the Service, we require you to make the below commitments to us.
4.1 Who Can Use Veegram.
We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the Veegram community.
4.2 How You Can't Use Veegram. Providing a safe and open Service for a broad community requires that we all do our part. You can't impersonate others or provide inaccurate information.
- You don't have to disclose your identity on Veegram, but you must provide us with accurate and up to date information (including registration information), which may include providing personal data. Also, you may not impersonate someone or something you aren't, and you can't create an account for someone else unless you have their express permission.
- You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.
- You can't violate (or help or encourage others to violate) these Terms or our policies, including in particular the Community Standards, Ukani Platform Terms and Developer Policies, and Music Guidelines. If you post branded content, you must comply with our Branded Content Policies, which require you to use our branded content tool. Learn how to report conduct or content in our Help Center.
- You cannot join the contest with someone else's video, reels and music as doing so will violate copyright. If after doing so you win a prize money in the contest, then double the prize money will be charged from you.
- You can't do anything to interfere with or impair the intended operation of the Service.
This includes misusing any reporting, dispute, or appeals channel, such as by making fraudulent or groundless reports or appeals.
- You can't attempt to create accounts or access or collect information in unauthorized ways.
This includes creating accounts or accessing or collecting information in an automated way without our express permission, regardless of whether such automated access or collection is undertaken while logged-in to an Veegram account.
- You can’t sell, license, or purchase any account or data obtained from us or our Service, regardless of whether such data was obtained while logged- in to an Veegram account.
This includes attempts to buy, sell, or transfer any aspect of your account (including your username); solicit, collect, or use login credentials or badges of other users; or request or collect Veegram usernames, passwords, or misappropriate access tokens.
- You can't post someone else’s private or confidential information without permission or do anything that violates someone else's rights, including intellectual property rights (e.g., copyright infringement, trademark infringement, counterfeit, or pirated goods).
You may use someone else's works under exceptions or limitations to copyright and related rights under applicable law. You represent you own or have obtained all necessary rights to the content you post or share. Learn more, including how to report content that you think infringes your intellectual property rights, here.
- You can’t modify, translate, create derivative works of, or reverse engineer our products or their components.
- You can't use a domain name or URL in your username without our prior written consent.
- You can't do, or attempt to do, anything to circumvent, by-pass, or override any technological measures that control or limit access to the Service or data.
4.3 Permissions You Give to Us. As part of our agreement, you also give us permissions that we need to provide the Service.
- We do not claim ownership of your content, but you grant us a license to use it.
Nothing is changing about your rights in your content. We do not claim ownership of your content that you post an reels contest on or through the Service and you are free to share your content with anyone else, wherever you want. However, we need certain legal permissions from you (known as a “license”) to provide the Service. When you share, post, or upload content that is covered by intellectual property rights (like photos, reels contest or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). This license will end when your content is deleted from our systems. You can delete content individually or all at once by deleting your account. To learn more about how we use information, and how to control or delete your content, review the Privacy Policy and visit the Veegram Help Center.
- Permission to use your username, profile picture, and information about your relationships and actions with accounts, ads, and sponsored content.
You give us permission to show your username, profile picture, and information about your actions (such as likes) or relationships (such as follows) next to or in connection with accounts, ads, offers, and other sponsored content that you follow or engage with that are displayed on Meta Products, without any compensation to you. For example, we may show that you liked a sponsored post created by a brand that has paid us to display its ads on Veegram. As with actions on other content and follows of other accounts, actions on sponsored content and follows of sponsored accounts can be
seen only by people who have permission to see that content or follow. We will also respect your ad settings. You can learn more here about your ad settings.
- You agree that we can download and install updates to the Service on your device.
User Account
You are required to register on Our Platform to create an account to access Our Services (“Account”). At the time of creating Your Account and/or at any time during the utilisation of Our Services, You will be required to provide any and/or all of the following information and/or documents:
- Your full name
- Your mobile number
- Your gender
- Your date of birth
- Aadhar number
- Any other valid identification
- Bank Account information
- UPI ID
- Permanent Account Number (PAN)
We reserve the right to conduct KYC as may be required from time to time in the manner prescribed under such law.
6. Eligibility
To participate in any Paid Contest, you must meet the following eligibility criteria:
- You must be 13 years of age or older or the legal age in your country.
- You must have a valid mobile number and email address to create an Account.
7. Contest Rules and Format
7.1 CONTEST RULES
- You agree and acknowledge that:
- To participate in a Contest, you must select any Contest and post a Your Reel, Video, Audio.
- You must post your reel or video in the upcoming contest
- Each Contest will require a minimum number of Users to participate in the Contest in order to operate ("Pre-Specified Number of Users")
- In the case of a multiple-entry contest, a user may post multiple times to participate in such contest (“Multiple Entry Contest”). We reserve the
right to restrict the maximum number of posts you may submit for each contest format in our sole discretion.
- You can participate in paid Contests by paying a pre-determined amount specified on the relevant Contest page ("Pre-Determined Amount").
- For each Contest, We will create a prize pool consisting of contributions from all participating Users (“Prize Money Pool”).
- For clarity, we have no right or interest in this Prize Money Pool.
- We reserve a right to deduct a fee from the Pre-Designated Amount in lieu of the Service being provided by Us (“Platform Fees”) and the
balance amount shall constitute Your contribution towards the Prize Money Pool.
- From time to time, we may conduct/organize promotions/offers on the Platform. Your participation in such promotions/ offers shall be in
accordance with the terms and conditions applicable to the Promotion.
- You can participate in the contest any time, the time is not fixed in any way.
- After the contest is live, you can go to the Home page or Competition and give like or view to anyone so they can increase votes and share your
reel to anyone.
- After the contest time ends, the counting of votes will stop. After that your likes and views will keep increasing.
- Flexible and Non-Flexible Contest
(a) A Contest will be operational even if a minimum of (2)two Users join such a Contest (“Flexible Contest”)
(b) A Contest will be operational only if the number of Users participating in such Contest is equal to the limit set by us in case of a Public Contest and by You in case of a Private Contest (“Non-Flexible Contest”)
(c) The Prize Money Pool shall be directly proportional to the number of Users participating in a Flexible Contest. For clarity, the Prize Money Pool specified on the Contest page will decrease if the number of Users joining the Contest is less than the limit set by You for a Private Contest and by Us for a Public Contest.
(d) any other rules and regulations (including without limitation in relation to payments made to participate in any Contest)
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Votes:- The vote counting will be done in such a way that if a Live Reels Contest gets 10 likes and 20 views, then the total number of votes will be considered as 20.
Example: 1 like equals 1 vote and 2 views make up 1 vote.
10 likes + 10 views = 15 votes
7.2 CONTEST FORMATS
8. Winning
8.1 Winner Declaration
- At the end of the Contest, the contestant with the highest vote total based on the performance of your Reel Post will be declared the
winner of the Contest ("Winner"). In case there are more than one winner in certain pre-specified Contests, prizes will be distributed to such winners according to the number of votes in that Contest.
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If 2 or 3 or more participants get equal votes in the contest, in that case the prize money will be divided into different parts and all the participants will be given the same amount. For example, Rs 100 will be divided into four parts and each contestant will get Rs 25 each.
8.2 GENERAL RULES FOR DISTRIBUTION OF WINNINGS
- The User accumulating the highest Vote at the end of a contest shall be eligible to win a pre-designated winning disbursed out of the Prize Money Pool as stated on the relevant Contest page.
- If there is a tie, the winnings will be distributed evenly among the declared winners.
- We reserve the right to vary or modify the winnings at Our discretion before the Contest Deadline.
- You agree that any winnings in the nature of prizes or rewards awarded by Us shall be governed by the terms and conditions of such specific promotional events.
- We reserve the right to disqualify any Winner and prevent them from withdrawing their winnings or receiving any prize if:
- If you have created a reel or video or other post that is completely obscene or contains wrong activities against any person, religion, community or country,
then we may remove that post from our platform and block it from winning the prize.
- any of the document or information submitted by You are incorrect, misleading, false, fabricated, incomplete or illegible;
8.3 VERIFICATION OF WINNERS
- We or our third-party service providers working on behalf of us may contact the Winners on the email address provided at the time of Account creation. At this stage, Winner will be explained the details of the verification process and the documents required for collecting the prize.
- If You have been declared as a Winner on Our Platform but have not received Your Winnings, You may contact Our Help and Support within forty-eight (48) hours of the Winner declaration to help us resolve your concern at the earliest.
- You agree and acknowledge that Our decision with respect to awarding the Winnings as per the Terms will be final and binding on You.
9. Payment Terms
The below terms govern all payment-related transactions made by You, and You agree to abide by them.
9.1 PAYMENT ACCOUNTS
- By accessing and using Our Platform, You are provided with the following categories of accounts for processing and reconciling Your payments:
- Unutilized Account - This account holds any amount remitted by You through a designated payment gateway for availing Our Services; and This account
holds your winnings in any Paid Contests.
9.2 DISCOUNT OFFERED
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1.1 In order to conduct promotional activities and provide incentives, We may issue discounts to You which may be utilised for joining any paid Public Contest(s) (“Discount(s)”). You agree to the following
- You shall not be permitted to transfer or withdraw any amount of Discounts offered to any other account including Your bank account.
- The utilisation of any Discount shall be subject to certain terms which will be notified to You at the time of issuance of any Discount. c. Discount shall be issued at our sole discretion and will not be demanded as a matter of right.
- Discount will be applied towards the Pre-designated Amount for joining any Contest.
- Upon termination of Your Account, all Discounts shall be forfeited and You shall not have any right or interest on such Discount.
- We can give discount directly in your wallet and use that amount to participate in contest.
- Any Discount issued to you may take up to 24 hours to reflect in their respective Discount account as defined below. You agree not to hold Us responsible or liable for any delay, including any loss of opportunity to join any Contest(s) due to delay in crediting the Discount.
- In the event of any conflict between these Terms and the terms specific to the Discount, if any, the Discount terms shall prevail.
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1.2 We offer the following Discounts
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Discount Bonus
- We may at our discretion as part of our Promotion issue a Discount bonus to You in accordance with the terms and conditions applicable to such Promotions. (“Discount Bonus”). In addition to the terms relating to the Promotion, You agree to the following:
- Discount Bonus shall be credited to your Discount Bonus account upon fulfilling the applicable conditions under the respective Account”).
- Discount Bonuses Discount Bonus will be automatically deducted from the Pre- Designated Amount payable by You. d. shall be valid for a period of 14 days from the date of the credit
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Discount Coupons.
- We may grant Discount coupons at Our sole discretion and each Discount coupon shall be governed by the specific terms and conditions as notified by Us at the time of grant of such Discount coupons. You acknowledge that Discount coupons shall have their own validity and specific terms and conditions available on the Platform. In case of any conflict between these Terms and the terms specific to the Discount coupon, the terms specific to the Discount coupon shall prevail.
9.3 Pre - Designated amount payment
- If your Wallet does not have sufficient balance to participate in any Paid Contest(s), you will be required to deposit a pre-determined amount required to enter the Contest(s). You agree that any amount deposited shall be subject to deduction of applicable GST in accordance with these Terms.
- When depositing or withdrawing money into your wallet, payment gateway charges will be deducted from your account and you will be required to pay the full charge.
9.4 Withdrawals Processing
- You will be prompted to provide certain documents for processing your payments and verification purposes at the time of your first withdrawal.
- The name mentioned on the identification document as provided by You at the time of withdrawal should correspond with the name provided by You at the time of Account creation.
- We will process your withdrawal after verifying your bank account details and/ or UPI ID (as applicable). Upon verification, we will debit the amount from your wallet and transfer it online to your bank account at the earliest.
- We may charge any processing fee for the online transfer of funds from your wallet to Your bank account.
- And we can decide to transfer minimum amount of Rs.100/- to the bank and you cannot transfer amount less than Rs.100/- to the bank account.
- We depend on banks and third parties to process transactions on Our Platform. Thus, we may take up to 24 hours to process any payments to Your bank account.
You agree not to hold Us responsible or liable for any delay in processing any payments.
- A transaction, once confirmed, is final, and no cancellation is permissible.
9.5 Taxes Payable
- From 01 january 2025, 28% GST is applicable on the amount deposited by You in Your Unutilised Account. You can view the GST paid on each deposit made by You in the Unutilised Account on the ‘My Transaction’ page on the Platform. The GST value listed on the invoice shall be the final GST amount charged to You.
- All winnings shall be subject to deduction of tax (“TDS”) as per the Income Tax Act 1961. With effect from 1st january 2025, TDS of 30% shall be deducted from Net Winnings (“NW”) on each withdrawal request placed by You.
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For the purpose of calculating NW:
- a) calculation of NW for the first withdrawal during the Financial Year (“FY”):
NW = A - (B+C)
A = Aggregate amount withdrawn from the Winning Account;
B = Aggregate amount of non-taxable deposit made in the Unutilised Account till the time of withdrawal;
C = balance amount in the Unutilised Account and the Winning Account at the beginning of the FY (“Opening Balance”); NW shall be Zero if the sum of B & C is equal to or greater than A
- b) calculation of NW during the FY in each subsequent withdrawal from the Winning Account
NW =A-(B+C+E)
A = Aggregate amount withdrawn from the Winning Account till the time of such withdrawal including the amount of such subsequent withdrawal;
B = Aggregate amount of non-taxable deposit made in the Unutilised Account till the time of such subsequent withdrawal;
C = balance amount in the Unutilised Account and the Winning Account at the beginning of the FY (“Opening Balance”);
E = NW comprised in earlier withdrawal or withdrawals during the FY until this subsequent withdrawal if tax has been deduced on winnings comprised in such withdrawal or withdrawals
NW shall be Zero if the sum of B, C & E is equal to or greater than A
- c) calculation of NW at the end of the FY
NW =(A+D)-(B+C+E)
A = Aggregate amount withdrawn from the Winning Account during the FY;
B = Aggregate amount of non-taxable deposit made in the Unutilised Account during the FY;
C = balance amount in the Unutilised Account and the Winning Account at the beginning of the FY (“Opening Balance”); D = balance amount in the Unutilised Account and Winning Account at the end of the FY (“Closing Balance”) and
E = Net Winnings comprised in earlier withdrawal or withdrawals during the FY until this subsequent withdrawal if tax has been deduced on winnings comprised in such withdrawal or withdrawals;
NW shall be Zero if the sum of B, C & E is equal to or greater than sum of A & D
- In the event, You do not withdraw any of Your winnings during a financial year and You have Net Winning balance as of 31 March of each year, then TDS of 30% shall be deducted on such Net Winnings balance from Your Winning Account as on 31 March as calculated above.
- In case of any revisions by the Government of India to the aforementioned rate or the definition of Net Winnings in the future, TDS will be deducted by Us in accordance with the then-current prescribed TDS rate and the revised definition of Net Winnings. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable taxes, including but not limited to, income tax, gift tax, etc. in respect of the Net Winnings. We shall not in any manner be responsible for users' individual tax matters.
9.6 Refunds
- We will refund any amount left in your Unutilised Account if your Account gets suspended or removed
(a) due to Our failure to provide Services,
(b) any instruction received from any government or regulatory authority
- We will refund the Pre-Designated Amount paid by You in case any Contest is abandoned in accordance with these Terms.
- We shall deactivate Your Account pursuant to any direction issued by an appropriate government agency and/or competent authority. If We receive requisite
instructions from such authority, We shall refund the deposited amount from Your Unutilised Account to the source account, subject to applicable processing fees.
- In the event Our Services are not available due to reasons outside Our control, including but not limited to any failure to perform due to unforeseen
circumstances or cause beyond Our control, such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, epidemic, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of services available on Our Platform (each a “Force Majeure Event”), then We reserve the right to cancel any Contest and process refund of the Pre - Designated Amount.
- If the number of participants in a contest is not complete, the amount of the remaining users will be refunded.
- If there is any request for withdrawal of amount deposited in Unutilised Account, such refund request shall be processed net of GST i.e. applicable 28% GST paid on the amount deposited in Unutilised Account. GST amount shall not be refunded as per applicable government laws.
9.7 User Funds
- You hereby authorise Us to appoint an independent third-party/ trustee/ escrow agent to act on your behalf in a fiduciary capacity (“Third Party”) with respect to holding any amount belonging to You and undertaking actions, consents, approvals and any other requisite instructions necessary for such amount.
- You acknowledge that
a. We do not hold any right, title and/or interest in the amount deposited by You.
b. the amount deposited by You will be used only for participation in the Paid Contest.
c. any amount deposited by You, shall not be forfeited by Us except in case where We receive an instruction from any government agency or competent authority.
- You further authorize Us to instruct the Third Party to open a non-interest earning bank account(s) which will be used for the following payouts:
a. withdrawal of Your winnings;
b. payment of Platform Fee;
c. payment of taxes as applicable towards TDS on Net Winnings; and
d. Government (toward GST payable)
10.Your Conduct
In using and accessing Our Platform, You agree to observe the following code of conduct:
10.1 ACCOUNT INFORMATION
- You are permitted to create only one Account on Our Platform. When creating Your Account with Us (or updating Your Account information), You agree that You will provide true, accurate and updated information and documentation. You will not provide any false and/or incorrect information and documentation nor impersonate or attempt to impersonate and/or otherwise assume the identity of another person without due authority. You will not commit any such fraudulent act which amounts to forgery and/or involves the fabrication of documentation.
- You agree and acknowledge that the address-related details provided by You shall be treated as Your “Address on record” for the purposes of the Goods and Service Tax Act.
- You agree that You shall promptly update your Account related details on Our Platform in the event of any change in such details and/or write to Our Help and Support in the event of any; a) change in Your Account related details and/or; b) any unauthorised use of Your Account to enable us to take remedial action.
10.2 MAINTAIN CONFIDENTIALITY
- You will maintain the confidentiality of all information relating to Your Account, and You will not share Your One Time Password (“OTP”) with any other person;
- You will not engage in any fraudulent conduct in logging into another user’s account by asking for their account-related information or taking their OTP.
10.3 COMPLIANCE WITH APPLICABLE LAW
a. You agree to comply with Applicable Laws.
b. You agree that You shall not commit any illegal act that disrupts Our systems.
10.4 VIOLATION OF PLATFORM TERMS
- You shall not violate any of the Terms in using and accessing Our Platform and Services;
- You shall not misuse any Discount and/or any other offers or promotions given by Us.
- You shall not tamper, modify, or otherwise deal with our data, content, software, technology and/or Intellectual Property by any means.
10.5 ADDITIONAL FEATURES
- We offer Our Users additional features on our platform
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Rzu Messenger chat feature: is a tool that allows You to communicate with each other in real-time on the Platform either in a public or private setting ("Rzu Messenger chat feature"). You agree to observe the following code of conduct:
- You will not post anything that is illegal, obscene, abusive, offensive, racially insensitive, sectarian, objectionable, derogatory or otherwise inappropriate or unethical.
- You will not harass, intimidate, blackmail, stalk, threaten or otherwise violate any rights of other users;
- You shall be responsible for all content published, contributed, and made available by You on Our Platform. This includes any content You share with Us (“User Content/Your Content”).
- Your post must not be immoral, profane, abusive or offensive;
- You shall not use Our Platform for advertising, offering or selling any goods or services for commercial gain except with Our prior written consent;
- You shall not restrict or inhibit any other User from using Our Platform;
- You shall not publish any content on Our Platform which is patently false, with the intent to mislead or harass any person or third party, whether for financial gain or to cause any injury to any person or otherwise;
- You agree that such behaviour qualifies as User misconduct.
- You shall not spam other User(s) by sending any unsolicited communications;
- You will not collect, store or receive any personal information about other users without their prior written consent;
- You shall not engage in any action that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nations.
- You agree to adhere to the Community Guidelines.
Veegram - Those who post on our Platform and participate in any Contests and showcase their good talent will be given rewards from our Platform for your participation, subject to your compliance with the Terms and Conditions given herein.
11. Additional Rights We Retain
- If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another user).
- If you use content covered by intellectual property rights that we have and make available in our Service (for example, images, designs, videos, or sounds we provide that you add to content you create or share), we retain all rights to our content (but not yours).
- You may share third party data such as Instagram, YouTube and Facebook data to post or participate in contests, but we reserve the right to delete third party data if needed.
- You can only use our intellectual property and trademarks or similar marks as expressly permitted by our Brand Guidelines or with our prior written permission.
- You must obtain written permission from us or under an open source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.
YOUR CONTENT
We reserve our rights to remove (without notice) any offending/illegal/objectionable/ infringing content posted by You and take such necessary action as We may consider appropriate concerning Your Content;
11.1 Contest
We may choose to:
- modify any contest offered on our Platform if required
- withdraw and/or cancel any contest without prior notice to you if continuation of such contest is prohibited and/or requires any governmental, statutory or regulatory compliance or approval;
- Adjust contest deadlines or skip any contest
- We reserve the right to abandon a Contest upon the occurrence of circumstances beyond Our reasonable control, including circumstances specified below
- Contest start times are subject to change and result limits are subject to change.
- The number of participants in the contest can be changed as per the requirement.
- We will show the votes, likes and views in one form or may show them in another form until the contest results are in. The actual numbers will be shown after the result time has ended.
OUR SERVICES
We may choose to
Change, discontinue or suspend all or any part of Our Service;
Suspend or terminate Your Account as directed by an appropriate government agency and/or competent authority.
BREACH OF TERMS
In case of breach of these Terms or if We reasonably believe that You have breached these Terms, We may choose to:
Restrict, suspend, deactivate or permanently delete Your account with Us (including all related information that You might have provided to Us) Disqualify You from participating in a Contest;
refrain from awarding any prizes to You or forfeit Your winnings
initiate appropriate civil/criminal proceedings as We may consider appropriate in addition to forfeiture and/or recovery of prize money.
12. Content Removal and Disabling or Terminating Your Account
- We can remove any content or information you share on the Service if we believe that it violates these Terms of Use, our policies (including our Community Standards), or we are permitted or required to do so by law. Entering a contest using someone else's video. We work with independent fact-checkers in many jurisdictions to combat misinformation. When content has been rated by fact-checkers, we may add a notice to provide additional context. You can find more information about fact-checking here. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your access to the Meta Products and Meta Company Products) immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms of Use or our policies (including our Community Standards), if you repeatedly infringe other people's intellectual property rights, or where we are permitted or required to do so by law. We can also terminate or change the Service, remove or block content or information shared on our Service, or stop providing all or part of the Service if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts on us. If you believe your account has been terminated in error, or you want to disable or permanently delete your account, consult our Help Center. When you request to delete content or your account, the deletion process will automatically begin no more than 30 days after your request. It may take up to 90 days to delete content after the deletion process begins. While the deletion process for such content is being undertaken, the content is no longer visible to other users, but remains subject to these Terms of Use and our Privacy Policy. After the content is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery systems.
-
Content will not be deleted within 90 days of the account deletion or content deletion process beginning in the following situations:
- where your content has been used by others in accordance with this license and they have not deleted it (in which case this license will continue to apply until that content is deleted); or
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where deletion within 90 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible; or
- where deletion would restrict our ability to:
- investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our
products or systems);
- protect the safety and security of our products, systems, and users;
- comply with a legal obligation, such as the preservation of evidence; or
- comply with a request of a judicial or administrative authority, law enforcement or a government agency;
- in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis)
- If you delete or we disable your account, and you stop accessing or using Veegram, or if this contract is otherwise terminated, then these Terms shall terminate as an agreement between you and us, but this section, the section above called “Your Commitments,” and the section below called "Our Agreement and What Happens if We Disagree" will still apply even after your account is terminated, disabled, or deleted, or this contract is otherwise terminated.
13. Grievance Redressal Mechanism
In case you have any complaints or grievance pertaining to (i) any User Content that You believe violates these Terms including any infringement of Intellectual Property Rights, (ii) Your access to the Platform, please share the same with Us by writing to: Email: Support@Veegram.com. On receiving such a complaint, grievance or notice, the grievance officer may reach out to You to seek further clarification, or to verify Your complaint.
Email: support@Veegram.com.
The Grievance Officer identified above is pursuant to the provisions of Applicable Laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws. The Company reserves the right to replace the Grievance Redressal Officer at its discretion through the publication of the name and title of such replacement on the website, which replacement shall come into effect immediately upon publication and action will be taken according to the law of every country.
You agree that regardless of any statute or law to the contrary, any complaints or grievances arising out of or related to the use of Our Platform or these Terms should be filed within thirty (30) days of such claim to enable us to resolve Your complaint at the earliest.
14. Legality
Contests we present on our platform where you can show your talent and become a winner and a legally and constitutionally protected business not amounting
to betting, gambling and wagering held by the Supreme Court of India and other countries different High Courts of in multiple judgments.
For these contests, you have to use your knowledge, reels, videos, photos, voice, etc. talents and expertise mainly to determine your success in such contests and not depend on chance.
15. Publicity
By accepting a prize, You grant Us and Our affiliates an irrevocable, royalty-free, worldwide, perpetual license to use Your name, likeness,video, reels, image, voice and comments/ testimonials for any purpose, including but not limited to advertising and promotional purposes in any media.
We may organize promotional activities for which We may require Your presence. We will communicate the details of these activities to You. These promotional activities may include press events, internal meetings and ceremonies/functions.
16. Limitation Of Liability And Indemnification
- By accessing Our Platform, You hereby agree to indemnify Us and/ or any of Our directors, employees, partners, affiliates, associates and licensors (“Representatives”) against all liability, cost, loss, claims or expense arising out of Your access to Our Platform, arising due to any negligence on Your part and/ or any illegal act on Our Platform and/ or non-compliance with these Terms.
- Neither We nor Our partners, affiliates, licensors or associates shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of Your use of or inability to use Our Services, even if We have been advised of the possibility of such damages.
- You, with this, waive each and every right You may have against Us and/ or Our Representatives for any injuries, accidents, or other events that may occur as a result of You accessing Our Platform, participating in Contests, or receiving Contest prizes. This waiver includes any known or unknown, anticipated or unanticipated events.
17. Our Agreement And What Happens if We Disagree
17.1 Our Agreement.
- Your use of music on the Service is also subject to our Music Guidelines, and your use of our API is subject to our Ukani Platforms Terms and Developer Policies. If you use certain other features or related services, additional terms will be made available and will also become a part of our
agreement. For example, if you use payment features, you will be asked to agree to the Community Payment Terms. If you use Avatars, then the Avatar Terms also apply. If any of those terms conflict with this agreement, those other terms will govern.
- If any aspect of this agreement is unenforceable, the rest will remain in effect.
- Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a
waiver.
- We reserve all rights not expressly granted to you.
17.2 Who Has Rights Under this Agreement.
- This agreement does not give rights to any third parties.
- You cannot transfer your rights or obligations under this agreement without our consent.
- Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law.
- You agree that We (including Our partners, licensors and/or associates) own all intellectual property rights in and to the software underlying the creation of Our Platform, including all material and content published by Us on Our Platform, which includes (but is not limited) to the following:
- Our Contests
- Our software/technology
- Our advertisements
- Our written/published content
- Our images, graphics, photographs, illustrations
- Our marks, logos, trade name
- Audio,video, reels, photo and visual clippings used and published by Us
- Flash animation (“Our Intellectual Property Rights/Our Content”)
- You agree that in accessing Our Intellectual Property Rights, You shall not do the following without Our prior written consent:
- Modify, distribute, publish, transmit, reproduce, or otherwise deal with Our Intellectual Property Rights; or
- Create derivative works of Our Intellectual Property Rights or in any way exploit Our Intellectual Property Rights.
- You agree that:
- You own all the intellectual property rights in Your content;
- Your content will not result in any infringement claims from any third party; and
- We are not liable for any of Your content shared and/or contributed by You on Our Platform.
- You grant us a worldwide, non-exclusive, royalty-free, sublicensable, irrevocable, and transferable license to use Your content for the following:
- use, reproduce, distribute, publish, and transmit Your content; and
- otherwise, create any derivative works of the User Content for the following purposes:
- display of User Content on Our Platform;
- distribution and/or storage of User Content (either electronically or via other media) for any purpose; and storing Users' Content in a remote database accessible by Users, for a charge
17.3 Who Is Responsible if Something Happens.
- Our Service is provided "as is," and we can't guarantee it will be safe and secure or will work perfectly all the time. TO THE EXTENT PERMITTED BY LAW, WE ALSO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
- We also don’t control what people and others do or say, and we aren’t responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service.
- Our responsibility for anything that happens on the Service (also called "liability") is limited as much as the law will allow. If there is an issue with our Service, we can't know what all the possible impacts might be. You agree that we won't be responsible ("liable") for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account.
17.4 GOVERNING LAW AND DISPUTE RESOLUTION
- The courts of Mumbai shall have exclusive jurisdiction to determine any and all disputes related to Our Services [(including the Contest(s)] (“Dispute”) and grant interim relief in any Dispute referred to arbitration as given below. Any Dispute will be governed by the laws of the Republic of India.
- If there is a legal Dispute, the party raising the Dispute must send a written notification (“Notification”) to the other party. The parties will then try to resolve the Dispute through amicable discussions. Suppose the dispute remains unresolved within fifteen (15) days of receiving the Notification, in that case, the dispute will be settled through arbitration. We will appoint a sole arbitrator to conduct the arbitration proceedings in Hindi and English as per the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be Mumbai.
- The arbitration award will be final and binding on the parties. Each party will pay for the costs of arbitration and equally share the arbitrator's fees unless the arbitral tribunal decides otherwise. The arbitrator can pass interim orders and awards, including orders for specific performance, and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.
- Nothing contained in these Terms shall restrict Us from seeking and obtaining interim or permanent equitable or injunctive relief or any other relief available to safeguard Our interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on Our part to pursue any remedy for monetary damages through the arbitration described herein.
- If you are a consumer, the laws of the country in which you reside will apply to any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms ("claim"), and you may resolve your claim in any competent court in that country that has jurisdiction over the claim. In all other cases, you agree in other case that the claim must be resolved exclusively in the India District Court for the maharashtra district court located in all County, that you submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of Maharashtra will govern these Terms and any claim, without regard to conflict of law provisions. Without prejudice to the foregoing, you agree that, in its sole discretion, Ukani Platforms may also bring any claim we have against you related to efforts to abuse, interfere, or engage with our products in unauthorized ways in the country in which you reside that has jurisdiction over the claim.
17.5 Unsolicited Material.
We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.
17.6 Other Terms
- These Terms govern Your use of Our Platform and Services and supersede any prior agreements that You may have with Us.
- Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- In the event any of the provisions of these Terms are held to be invalid, illegal or unenforceable by any competent authority for any reason, the remaining portions of these Terms, if capable of substantial performance, will remain in full force and effect.
- You acknowledge that You may be subject to additional terms that govern your transactions on Our Platform. You agree that if there is any conflict between these terms and the additional terms, the additional terms will prevail.
- We may assign our rights and liabilities in relation to the Services offered by Us to any entity as we may deem fit in course of our business activity.
18. Updating These Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and
policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to access or use the Service, you will be bound by the updated Terms. If you do not agree to any updated Terms or wish to terminate your agreement to this contract, you can do so by deleting your account here and no longer accessing or using any part of the Veegram Service.
19. DISCLAIMERS
- We will not be liable for any delay or failure to render the Services resulting from any Force Majeure Event.
- You may access Our Platform at Your own risk. We are not responsible or liable for any loss or damage (including injuries, death, or loss of property)
that You or anyone else may suffer while accessing Our Platform.
- You agree that Our Platform may contain third-party advertisements and links to websites/services owned and operated by Our affiliates and/ or third parties (“Third Party Content”). We do not endorse the Third Party Content or services of any third parties included on Our platform. We cannot guarantee the accuracy, reliability or quality of such Third Party Content. Your reliance on Third Party Content is at Your own risk. Any claims that You have regarding Third-Party Content should be directed to the third party in question.
- We will not be held responsible for any issues with the storage, deletion, delivery, or accessibility of information or materials to the extent allowed by law.
- We do not provide any warranty for Our Content, which is provided on an "as is, as available basis”.
- We are not responsible for any errors or inaccuracies in the Vote provided on Our Platform.
- We are not responsible for any inaccuracies in calculating fantasy points or the selection of winners due to inaccurate or incomplete information received from any third-party service provider.
- We make no representations or warranties regarding the quality, suitability or merchantability of any prizes and are not liable with respect to the same.
- We will not be liable for your inability to access Our Platform for any reason beyond our control such as network outage, telecommunication failure, internet suspension,virus, malware etc.
- If you have participated in the contest by copying from someone else's talent and any problem that arises in that, we are not responsible for that.
- We are not responsible for any errors in communication, or omissions in communication, including any errors made by You, which may prevent the
results from being communicated to You.
- We are not liable for any consequences arising from You sharing any confidential information including but not limited to OTP with any other person.